Terms & Conditions

Last updated: August 25, 2026

Welcome to Krinvi Technologies Private Limited ("we," "our," or "us"). By accessing or using our fintech platform, website, mobile applications, and related services (collectively, the "Services"), you agree to be bound by these Terms & Conditions. If you do not agree with any of these terms, please do not use our Services.

1. Acceptance of Terms

By registering as a retailer, distributor, or user on our platform, you confirm that you are at least 18 years of age, have the legal capacity to enter into a binding contract, and agree to comply with all applicable laws and regulations.

2. Account Registration & Security

To access certain features of our platform, you may be required to create an account. You agree to:

• Provide accurate, current, and complete personal and business information during registration.
• Maintain the confidentiality and security of your login credentials.
• Promptly update your account information whenever necessary.
• Accept responsibility for activities performed through your account.

3. Services & Transactions

Krinvi Technologies Private Limited provides a fintech platform offering mobile recharge, utility bill payment, and payout solutions. We act as a technology intermediary connecting users with relevant service providers and financial networks. All transactions are subject to successful processing, network availability, and applicable service charges.

4. User Responsibilities

Users are responsible for providing correct information while using our Services and must ensure that all transactions are initiated for lawful purposes. You agree not to:

• Use the platform for fraudulent, illegal, or unauthorized activities.
• Attempt to access another user's account without authorization.
• Interfere with or disrupt the platform, servers, or associated networks.
• Submit false information or misuse the platform's services.

5. Third-Party Services

Certain services and transactions may depend on third-party service providers, banking partners, and payment networks. Krinvi Technologies Private Limited is not responsible for interruptions, delays, or failures caused by external service providers, subject to applicable laws and regulations.

6. Limitation of Liability

To the maximum extent permitted by applicable law, Krinvi Technologies Private Limited shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our Services, including disruptions caused by third-party networks or technical failures.

7. Suspension & Termination

We reserve the right to suspend or restrict access to accounts involved in fraudulent, unauthorized, or prohibited activities, or where required by law or regulatory authorities. Appropriate action will be taken in accordance with applicable laws and regulations.

8. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Updated terms will be published on our website, along with the revised effective date. Continued use of our Services after such updates constitutes acceptance of the revised terms.

9. Contact Us

For questions or concerns regarding these Terms & Conditions, please contact us: